110 things to learn: a snapshot of our research in Chicago

Project: Mozilla Global Web research + Webmaker
Date: 2015
Location: Chicago, USA
Position: Design Researcher

When interviewing people in Chicago, from teenagers, to parents, educators and bloggers, we asked them to think about what they wanted to learn, what skills mattered the most to them as they were using the Web, and what they would teach us if we were completely new to the internet.

The result is a list of 110 things to learn. A serious, candid and sometimes surprising list, which highlights the skills that appear most important to these 69 participants when speaking of their digital life.

  1. Writing skills
  2. How to work together
  3. How to talk to each others
  4. Critical thinking
  5. Empower students to share issues that concerns them
  6. I wanted to teach them that the internet is not a school paper
  7. Be empowered to make a statement 
  8. Learning coding to create
  9. How to effectively utilise the internet and find content.
  10. Internet is so much more than a 6 seconds video on Vine
  11. How to formulate your own opinion from research
  12. What to share on the web, and how to share things
  13. Being responsible for their own post
  14. Understanding the consequences of sharing online
  15. Security and web design
  16. Manage their online identity
  17. Make them think critically about their web presence online
  18. We put things inside of a frame, and so people think they are beautiful. Just because something is on Youtube does not mean it’s good to watch. Kids should learn that.
  19. My understanding of digital literacy is not through coding
  20. Critical literacy
  21. Communicating ideas
  22. Asking for help
  23. Typing is a great skill to have
  24. Paying attention to details
  25. Powerpoint, Word, Excel
  26. Find what they are looking for
  27. Create their own thing on the internet
  28. Teamwork
  29. Trying to solve a problem before you complain
  30. Ability to read technical information
  31. Identifying gaps, computers are stupid.
  32. Don’t be influenced
  33. How to discover new opportunities from people around you
  34. Using youtube for science projects
  35. Maths
  36. Problem solving
  37. Self-esteem
  38. Digital journalism
  39. Tech is not the answer
  40. Humanistic Qualities
  41. Being aware of the resources out there
  42. How to make a website to impact other people – the civic engagement aspect
  43. How to be able to collaborate on a team
  44. Understanding HTML and CSS
  45. Storytelling
  46. Being able to work in group
  47. Coding would be nice, but its unrealistic to think everyone would be interested
  48. Being able to evaluate good information from bad
  49. Using Google advanced search options
  50. How to fully use a tool, like google map. They don’t know they can make their own maps
  51. Not necessarily to learn programming, but more to use the tools they have to create or do what they really want.
  52. To me, digital literacy is being able to navigate the web
  53. I teach Microsoft Office because it’s important skill to get a job
  54. Time management
  55. Being responsible
  56. We need to teach Facebook literacy
  57. Icons and jargons
  58. Improve my writing
  59. Use the web for good
  60. Finding content
  61. Have an open mind
  62. Accept opinions from others
  63. Learn japanese, for the anime
  64. Learn to hack – but white hat kind of hacking
  65. I would teach you search: it can be dangerous and helpful
  66. Open chrome but don’t click on everything, they will make other tabs and it’s confusing. Click on what you need.
  67. I would teach you security: watch out for who is out there.
  68. I would teach you privacy and stalkers.
  69. If I could learn one thing, i would learn to use the internet wisely, I dont use the internet much now.
  70. I would teach you: never click on random sites, it can give you virus, i accidentally clicked on random ads and it locked my whole phone
  71. I would teach you: If you make social media – don’t feed them negativity just positive
  72. I would teach you:  just enjoy have fun and just be you
  73. I would teach you : privacy. It’s important not to invade privacy
  74. Security and passwords: important for social media accounts, you dont want people to mess with it
  75. I would teach you to search for positive and good stuff
  76. I would teach you Microsoft Word and typing
  77. I would teach you being smart on the internet
  78. I would teach you a good browser so its easy to use
  79. To learn: Community participation- giving back and being part of something
  80. Credibility, cat fishing
  81. Collaborating and trying with others feedback
  82. To search: don’t believe everything you see
  83. Skills: design that is attractive.
  84. Privacy: choose what you are sharing.
  85. I would teach you: never give personal information
  86. Never respond to people you dont know
  87. Be polite and don’t talk about people online, no cyberbullying
  88. I would  teach you how to make a private conversation on Kik (Messaging app)
  89. I would teach you: have fun
  90. I want to learn how to hack. I would hack into websites and social media, or bad persons computers, and tell the police.
  91. How to organize my thoughts and make something look good
  92. How to create tutorials
  93. How to survive in a zombie apocalypse – Hunting would be a useful skill
  94. How to focus
  95. How to think better
  96. If I was to teach you, first I would ask you what you like to do.
  97. I would want to learn to design a game
  98. I want to learn how to make swords
  99. I want to learn hacking like a swift hacker. Because you can have anything at your hands like money and things.
  100. I want to learn to repair any device
  101. Community leading
  102. I’ll teach them what to press, what to press, don’t bring the juice – juice will mess up the computer.
  103. How to search – thats it. Well thats basically all I do with web: search.
  104. I would teach you 1- never give your address 2- Be careful of the creeps 3- Keep scrolling
  105. Keep Scrolling, means don’t get involved in the discussions, you know, they will put you in trouble
  106. Internet lingo
  107. I would teach you Youtube: how to watch videos
  108. I would teach you all the social media. “IF you don’t learn the social media, you don’t learn the Web.
  109. I would show you how to be really good at it, typing like a pro, knowing everything.
  110. Someone who is really good on the internet means someone who knows all the buttons. They know the computer.



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